Customer Choice is a program administered by FortisBC that gives you a voice in the rate you pay for natural gas.
Keep your service, choose your rate
FortisBC offers all customers in the same rate class only one natural gas rate, which can vary throughout the year depending on market conditions. The Customer Choice program gives consumers like you the option to instead purchase your gas directly from Easy Energy, an approved and licensed retailer authorized by the British Columbia Utilities Commission.
How it works:
- You sign up with Easy Energy and choose a plan that fits your needs.
- We supply your natural gas to FortisBC, and FortisBC delivers it to your home or business.
- Your monthly FortisBC bill features your Easy Energy gas rate instead of the FortisBC rate.
What are the benefits of enrolling in Customer Choice?
- Simpler budgeting with greater predictability in your monthly/annual gas costs
- A guarantee that your natural gas price will not increase during the term of your agreement if you sign up for an Easy Protection Plan
- Potential for significant savings when FortisBC’s variable gas rate rises above your Easy Energy fixed rate
What stays the same when you enrol in Customer Choice?
- You will continue to receive one monthly bill from FortisBC under your existing payment plan
- No cost to enrol and no disruption in your service
- FortisBC will continue to provide safe and reliable delivery of natural gas to your home or business
- FortisBC will remain responsible for 24-hour emergency service
Get a Quote
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natural gas rate?
OR CALL US TOLL-FREE AT
1-844-409-8080
We’ll help you find the right
plan for your needs.